Privacy Policy
Last Updated: January 2026
Renovo Services ("we," "us," "our," or "Company") operates renovoservices.co.uk (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect information in the following ways:
- Personal Information: When you interact with our Website, we may collect your name, email address, phone number, and other contact details you voluntarily provide.
- Technical Information: We automatically collect your IP address, device type, browser type, operating system, and referring URLs.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and gather analytics data.
- Usage Data: We track pages visited, time spent on pages, links clicked, and other engagement metrics.
How We Use Information
We use the information we collect for the following purposes:
- Conducting analytics to understand user behaviour and improve our Website
- Tracking affiliate relationships and commissions with casino operators
- Personalising content and recommendations
- Responding to your enquiries and providing customer support
- Complying with legal obligations
- Preventing fraud and enhancing website security
Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for Website functionality (e.g., security, session management)
- Analytics Cookies: Help us understand how visitors use the Website (e.g., Google Analytics)
- Marketing Cookies: Used for affiliate tracking and third-party advertising
- Preference Cookies: Remember your choices and settings
You can opt out of non-essential cookies by adjusting your browser settings or using our cookie consent tool. However, disabling essential cookies may affect Website functionality.
Third-Party Links
Our Website contains links to casino operators and other affiliate partners. We are not responsible for the privacy practices of these third-party websites. We strongly encourage you to review the privacy policies of any linked websites before providing your personal information. Your use of third-party sites is governed by their own privacy policies, not ours.
Your Rights
Under UK GDPR and data protection laws, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain processing activities
- Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) if you believe your rights have been violated
If you are a US resident, you may have rights under the CCPA. Please contact us for more information.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Typically, we retain data for up to three years following your last interaction with our Website, unless longer retention is legally required. Analytics data may be retained for up to 26 months. You may request deletion at any time by contacting us.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:
Email: privacy@renovoservices.co.uk
Website: renovoservices.co.uk
Please allow 30 days for us to respond to your request. If you are unsatisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.